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Inauguration of the Penang Adventist Hospital (PAH) Representative Office in Indonesia
This year, Penang Adventist Hospital celebrated its 95th Anniversary, said Mr. Ronald Koh, the CEO of PAH in his speech at the Opening Ceremony of PAH representative office in Indonesia.
The event was held at Aston Kartika, Grogol Hotel & Conference Center, Rosamala Room
To commemorate its successes, aiming at improving the health needs of the community and visitors, and to continuing to expand its assistance to a wider scope.
To serve a better need of this market, PAH has set up its representative office in Indonesia in some regions, Jakarta, Surabaya and Medan as an International Patient Team who consistently engages with the local community and patients.
Penang Adventist Hospital is quite noticeable and popular among Indonesians because the model of care is a patient-centered, holistic approach to health care,,” said Ronald Koh.
Ronald further explained, PAH achievement of the Joint Commission International Accreditation , making this hospital the first in Malaysia to achieve this distinction.
Apart from receiving the national accreditation award for the Quality of Public Health Malaysia (MSQH), it has also received the prestigious he status of the Baby Friendly Hospital Initiative (BFHI) – a hospital for breastfeeding practitioners.
Penang Adventist Hospital has just become a member of the Health Promting Hospital Network (HPoH) – the very first hospital in Malaysia, initiated by World Health Organization.
Penang Adventist Hospital (PAH) is part of the International Adventist Network, of some 696 non-profit hospitals, clinics and dispensaries worldwide.
PAH was established in 1924 by DR J. Earl Gardner. From its humble beginnings, PAH has continuously grown to become a tertiary healthcare centre for the Malaysian and for foreigners.
Jenny, a PR from Penang Adventist Hospital explained, “The PAH International Patient Team is one of the hospital patient public relations units which has staff from Indonesia.”
Currently, PAH continues to enhance its facilities and modern medical equipment to treat all local and international patients.
The representative office which was opened and based in Jakarta is an extension of PAH’s arm and is part of the International Patient Team at the hospital.
Is ready to help out Indonesian patients starts from welcoming arrivals at the airport, registration to clinics and other comprehensive assistance. Thus, PAH ensures the satisfaction of the patient’s experience, ”said Jenny, an Indonesian woman who now lives in Malaysia.
Caleb Lim, Senior Marketing Manager & Business Development at Penang Adventist Hospital said, as a non-profit hospital, PAH does not require a commission fees to agents.
However, it is able to progress and grow rapidly with a large number of patients due to its high quality in providing healthcare services.
Mainly, PAH provides a comprehensive range of quality healthcare services and facilities, with nine centers of excellence and more than 80 specialists with 25 specialties ready to provide services and care to patients.
PAH is equipped with 253 beds inclusive of 10 Intensive Care Unit (ICU) beds and 9 High Dependency Unit (HDU) beds.
The State of Penang is also referred to as the Pearl of the Orient, The Island of Pearls
Penang is famous for its delicious food with a multicultural community of various ethnicities.
A well-connected transportation system, a stable climate and a green and natural environment, have become a tourism destination for local and foreign people.
Along with the advancement of technology and the development of today’s sophisticated medical world, Penang has several private hospitals that provide modern services and facilities that have made Penang the leading medical tourism center in Malaysia.